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Frequently asked questions
Quick answers to the questions we hear most.
What is AI automation?
AI automation uses artificial intelligence together with workflow tools to handle repetitive business tasks such as answering enquiries, sorting emails, updating records and sending reminders, so your team can spend more time on work that needs human judgement.
How can AI automation help a small business?
It can reply to customers faster, capture leads that would otherwise be missed, reduce manual data entry and keep follow-ups consistent. The biggest gains usually come from automating the tasks your team repeats every day.
Do I need technical knowledge to use your services?
No. We build and set up the systems and explain how they work in plain language. You only need to describe your process and what you want to improve.
What is the difference between a chatbot and an AI agent?
A chatbot mainly answers questions in a conversation. An AI agent can also plan several steps, use connected tools such as a calendar or CRM, and complete tasks, usually with approval points you control.
Which tools do you use?
Depending on your needs we can work with tools such as Claude, ChatGPT, n8n, Make, Zapier, Google Workspace, the OpenAI API, the WhatsApp Business platform and common CRM systems. We recommend the simplest option that fits your budget and process.
How much does an automation project cost?
Pricing depends on the scope, the number of workflows and the tools involved. Choose a package on the pricing page and request a quote, and we will propose a clear scope before any work begins.
How long does it take to build an automation?
Simple automations can be ready in days, while larger projects with several integrations take longer. Timelines are agreed after the discovery and strategy steps.
Is my business data safe?
We follow the principle of using only the data a workflow needs, keeping credentials out of public code and using each platform's security settings. Specific privacy and compliance requirements for your industry or region should be reviewed together during planning.
How do I book a consultation?
Open the Book a Consultation page, fill in the short form about your business and the problem you want to solve, and submit your request.